ProDentim Refund Policy

At ProDentim, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a clear and simple refund policy.

60-Day Satisfaction Guarantee

Every ProDentim purchase is protected by a 60-day money-back guarantee. If for any reason you are not fully satisfied with your results within 60 days of receiving your order, you may request a full refund.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team by email at support@prodentim-home.com within 60 days of receiving your order.
2. Provide your full name, order number, and the reason for your refund request (feedback is appreciated but not required).
3. Our support team will provide instructions for returning the product if necessary.
4. Once the returned item is received and inspected, we will process your refund.

Refund Conditions

• The refund request must be submitted within 60 days of receiving the product.
• The refund will be issued to the original payment method used during purchase.
• Original shipping costs are non-refundable.
• The customer is responsible for return shipping costs unless the product was defective or shipped incorrectly.
• Returned products should be in their original packaging and in reasonable condition.

Refund Processing

Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you whether your refund has been approved or rejected. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within several business days.

If you have any questions about our refund policy, please contact our support team.